Forum

Their Xpeditor service was one of the main reasons I decided to buy Loomis.  For $50 they ship you a new rod with a return shipping label for your broken rod – no questions asked.  If your rod was no longer in production they would replace it with the current model.  It was hands down the best warranty in the industry. 

Loomis made a few changes to this program effective August 1, 2010 and added a couple new exclusions.  It will be interesting to see how they enforce the last one; I know when I was fishing Loomis I had three to four of the same rod in three different models.  Also, the $100 may still be worth it for an NRX, GLX or IMX but kinda screws the lower end users.

New Expeditor Program Details

- Upon receiving your request, G.Loomis will immediately ship a replacement rod via standard ground delivery

- When you receive your new rod, remove it from the shipping tube, place the broken rod into that same tube and affix the enclosed (pre-paid) shipping label on the outside of the tube.

- The cost: $100.00 (Per Rod) for standard ground delivery (Master card or Visa only)

- If you fail to return the broken rod within 30 days of receiving your replacement, you authorize G. Loomis to charge your credit card the full manufacturer’s suggested retail price of the replacement rod in addition to the $100.00 (Per Rod) already paid.

- Please Note: When using this service, if the rod you are receiving as a replacement is out of stock there will be a delay in shipping out your Xpeditor package.

- Xpedite Service available for inline production rods only. Excludes discontinued models, all blanks, and all push poles.

- Xpedite Service is a onetime (per rod) offer that may only be applied to the original purchase item.